FAQ's

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@nativecart.Online 

Ques: What products do you sell on nativecart.online?

Ans: We offer a diverse range of products spanning categories such as electronics, fashion, home decor, beauty, and more.

Ques: How can I place an order?

Ans: Placing an order is simple! Navigate our website, select your desired products, and proceed through the checkout process. No account creation is required.

Ques: What payment methods do you accept?

Ans: We accept various payment methods, including credit/debit cards, net banking, and Cash on Delivery (COD). Our payment processes are secure and reliable.

Ques: How can I track my order?

Ans: Once your order is shipped, you will receive a tracking number via email. Track your order using this number on our "Track Your Order" page.

Ques: How long will it take to receive a tracking number?

Ans: We have a next day dispatch policy, so all orders are allocated tracking numbers within 24 hours.

Ques: Will I receive a confirmation number when I place my order?

Ans: Yes, all customers will receive confirmation after placing their orders on their emails instantly.

Ques: What is Your Return and Refund Policy?

Ans: We offer a hassle-free 5-day return window. If you're unsatisfied, you can request a return and receive a full refund.

Ques: How do I cancel my order?

Ans: Orders can be canceled within 24 hours. Contact us at support@nativecart. Online . Once shipped, it cannot be cancelled.

Ques: Who can I contact if I have a problem with my order?

Ans: Email us at support@nativecart.online - Timings: 10 AM - 6 PM (Mon-Fri)

Ques: Can I change my shipping address after placing an order?

Ans: We're sorry, but once an order is confirmed, we cannot change the shipping address. Please double-check your address during checkout.

Ques: Do you offer Cash on Delivery (COD)?

Ans: Yes, COD is available.

Ques: Is shipping free?

Ans: Yes, we offer free shipping on all orders within India.

Ques: Why should I create an account on nativecart.online ?

Ans: No account creation is necessary.without the need for accounts. Your order updates, including tracking numbers, will be sent to your email.

Ques: Do you have a physical store where I can make purchases?

Ans: We operate exclusively online. All purchases can be made through our website for a convenient and efficient shopping experience.

If you have any other questions or concerns, please feel free to reach out to our customer support team at support@nativecart.online. We're here to assist you!